A resident in Nelson received a phone call claiming to be from her phone provider saying she had not paid her bill and her phone would be cut off if she did not make a payment, and asked for debit card details. This is a scam designed to make you panic, not giving you time to think. Always check independently with your service provider. Sometimes scam callers may not hang up, so your independent check may be back to the scammer. If suspicious, use another phone or wait before calling. .